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Small Print

*Shipping :

Unless you pay for tracking, we are unable to track your orders. If you're worried, it's worth paying for it!

*International shipping : 

Please note you may be subject to any taxes and customs charges of the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. They are to be paid to the carrier upon delivery. We will provide customs forms to the exterior of your parcel (where applicable) to make the process as fast as possible.

*Returns :

We accept returns.

If the reason for return is a damaged item or a fault, we will offer a full refund and cover the cost of return.

If there is any other reason for return, we will offer a refund for the item only. The customer will cover the cost of return and will only be refunded in full if it is returned in the same condition it was sent in.

In either case, please get in touch with us and we'll do our best to resolve any issues quickly. If applicable, please send photos of any damages. E-mail with your order number and details of any issues.

* Cancellations :

Cancellations are permitted within 7 days of placing an order.

*Pre-orders :

If your order combines pre-order release(s) and in-stock items, we will ask you to either pay some extra postage to get the in-store item(s) to you now, or ask you to hold on until the pre-order item is in stock. 

*Sealed copies :

All copies of CDs & LPs for sale here are NEW (not used). We do open a number of products for security reasons. If you purchase the last copy in stock, it may not be sealed.